Privacy Policy

01Information we collect

Information you give us

• Contact form data: your name, email address, phone number, and the message you send us.
• Booking data: when you schedule a free audit, the details you enter (such as your name, email, phone number, company, and the time you choose).
• Anything else you share with us by email, phone, or text message.

Call and message data

• When you call our phone numbers — including our live demo line — we may collect your phone number, the date, time and length of the call, and the content of the conversation (for example, recordings or transcripts).
• If you receive or reply to a text message from us, we collect the phone number and the content of those messages.

Information collected automatically

• Basic technical information such as your browser type, device, pages visited, and the website that referred you. This may be collected through cookies or similar technologies used by our website and the tools we use.

02How we use your information

We use the information we collect to:

• Respond to your questions and messages.
• Schedule, confirm, and conduct your free audit.
• Provide, set up, and improve our AI voice agents and related services.
• Demonstrate how our AI receptionist handles calls when you use our live demo line.
• Send you service-related communications, such as booking confirmations and reminders.
• Keep our website and services secure and prevent misuse.
• Meet our legal obligations.

03Third-party services

We use trusted third-party tools to run our business. These providers process information on our behalf and only as needed to deliver their service:

Each of these providers has its own privacy policy that governs how it handles your information. We encourage you to review them.

04Calls, recordings & AI

Calls to our phone lines, including our live demo number, may be answered by an AI voice agent and may be recorded and transcribed so we can provide, review, and improve our service. By calling, you acknowledge that your call may be handled by AI and recorded.

If you do not want your call recorded, please contact us by email at ammad@firstringcalls.com instead.

05How we protect your data

We use reasonable administrative, technical, and physical safeguards to protect your information, and we limit access to people and providers who need it to deliver our services. We only share information with third parties as described in this policy, or when required by law.

No method of transmitting or storing data over the internet is 100% secure, so we cannot guarantee absolute security — but we take protecting your information seriously.

06How long we keep it

We keep personal information only as long as needed for the purposes described in this policy — for example, to respond to you, provide our services, keep business records, or meet legal requirements. When it is no longer needed, we delete it or make it anonymous.

07Your rights & data deletion

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct information that is inaccurate or incomplete.
• Delete your personal information.
• Opt out of marketing emails or text messages at any time (reply STOP to texts, or use the unsubscribe link in emails).

To request deletion or exercise any of these rights, email us at ammad@firstringcalls.com with the subject line "Privacy Request." We may need to verify your identity before completing your request, and we will respond within a reasonable time.

08Children's privacy

Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.

09Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Please check back periodically.

10Contact us